You must enter your User ID and your Personal Identification Number (PIN) to gain access to the WWU Information System. ID numbers begin with "W". This number is printed on the paycheck stub for WWU Employees, as well as on all Western Cards.
After logging into the WWU Information System you will be asked to enter a personal security question, along with the answer. This will enable you to reset your PIN without calling for assistance, should you forget your PIN in the future. To help you remember your answer, keep it short, limit spaces and do not use special characters. Your answer is limited to 30 characters.
Students: If you have forgotten your User ID or PIN and have not set up a Security Question and Answer, contact the Registrar's Office at (360) 650-3430. New students will be mailed account activation and login information after enrollment confirmation has been processed.
Employees: If you have forgotten your User ID or PIN and have not set up a Security Question and Answer, contact Human Resources at (360) 650-3478.
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